Quality of service relies on integrity, experience and training, and the use of appropriate partners, systems and hardware. SureSpek therefore selects its personnel, JV Partners and agency arrangements on the basis of capability, proven experience and qualifications, and provides further training and resources to enhance these capabilities and company loyalty. Further, SureSpek uses and promotes the use of state-of-the-art computerized systems, tools and hardware. SureSpek's services and resources are available to the IMR industry both in Australia and Worldwide.